Refund policy

Who this policy covers

This policy covers Security Video Inspector subscriptions sold by TechXplored, based in Washington, United States.

Refund eligibility

TechXplored does not offer discretionary refunds or an additional money-back guarantee. Refunds remain available where required by applicable law.

Applicable withdrawal rights and remedies for faulty or misdescribed products are preserved. Nothing here reduces mandatory consumer rights or any more favorable right that applies to your purchase.

How to request a refund

Email techxplored.xyz@gmail.com with the email used for the purchase, your order or transaction reference and a description of the issue. Do not send full card details.

TechXplored reviews refund requests and processes approved refunds through Stripe to the original payment method. A refund request is separate from a bank dispute, and you retain any rights you have to dispute a charge.

Canceling monthly and yearly subscriptions

Cancel through the billing portal linked from your TechXplored account to stop the next renewal. Standard cancellation takes effect at the end of the current paid period, including for yearly plans. You keep access until that period ends. Cancellation does not automatically refund a payment already made. Refund eligibility is considered under the rules above.

After a refund

A refund may end the associated paid access. Approved refunds are sent through Stripe to the original payment method. Your bank or payment provider controls when the refund appears on your statement.

Contact and related policies

techxplored.xyz@gmail.com for product, account and privacy questions.